1. Acceptance of Terms

By accessing or using the MISTVO website (mistvo.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Products and Pricing

We reserve the right to modify product descriptions, pricing, and availability at any time without prior notice. All prices are displayed in US dollars unless otherwise stated.

We make every effort to display product colours and images accurately, but we cannot guarantee that your screen will display colours exactly as they appear in real life.

3. Orders and Payment

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud or pricing errors.

Payment must be made in full at the time of purchase. We accept major credit cards, PayPal, Apple Pay, and Google Pay.

4. Shipping and Delivery

Delivery times are estimates only and are not guaranteed. MISTVO is not responsible for delays caused by customs, weather, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

5. Returns and Refunds

Our return and refund policy is outlined in full in our Return Policy page. By making a purchase, you agree to the terms of that policy.

6. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of MISTVO and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

7. Limitation of Liability

MISTVO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount you paid for the product in question.

Our products are intended for household aromatherapy use only. Please follow all usage instructions provided. Do not leave any electrical device unattended while in use.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation. If unresolved, disputes may be submitted to binding arbitration.

9. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us: